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Customer Support

Style Info

Sizing & Fit

Order Details

​Order Status

Shipping & Delivery

Item Availability

Return Policy

​Style Info

If there is a specific style you are interested in but do not see available on our online store, please contact Customer Service at 1 800 391 5545 or 

email  Customer Service hours are 9AM - 5PM (CST) Monday - Friday.

Sizing & Fit






















If you're not 100% sure on which size is right for you, give us a call at 1 800 391 5545 or

send us an email at to ensure you have the right fit. 

Order Details

How do I place an order?

Order through the SHOP page on our website. All payments securely processed.

Call us. 1 800 391 5545

Email us.

Schedule an appointment to visit us at our design studio, by phone 1 800 391 5545 or email

Shipping & Delivery

Orders are processed and shipped within 2-3 business days from date order is placed and approved. You will be notified via email when your order is shipped.  Ship dates are pending on item availability. Our normal shipping procedures are UPS Ground, 5-7 business days but we do honor all overnight, air mail or other shipping requests should you prefer.
If you are in the New Orleans area, local pickup is available for all orders. Simply send us an email at or
call our office at 1 800 391 5545 to schedule your pickup.

Which forms of payment do you accept?

​Jolie & Elizabeth accepts checks, all major credit cards including American Express, Visa and Master Card.
When paying by check, an order is shipped once the payment has been received and posted by our bank, usually within 48 hours of deposit.

Do you ship internationally?

​Yes, we do. We ship anywhere and everywhere.

Item availability
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain styles. If we are out of stock on an item that you've ordered, we will notify you via e-mail.

Return Policy

​At Jolie & Elizabeth, we pride ourselves on offering the highest quality merchandise.

If you are not delighted with your purchase, return the item in its original condition with hang tags within 5 days and receive company credit, less shipping costs. Please note, merchandise returned after 5 days will not be accepted. 

All returns and exchanges require a return authorization number.

jolie and elizabeth sizing chart
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